How long the delivery time will take?
PT. Sinar Elektrindo Perkasa SEP offers standard delivery with courier service delivery if the goods can deliver via courier services, and express delivery options in Jakarta area with our private courier or delivery man. Delivery times are based on the date of dispatch - not the time of ordering.
Express delivery items are dispatched within the business day if ordered before 1.00 pm. Standard courier services for items are generally dispatched within 1-2 business days, depends on the courier service term and conditions.
How much fee for the delivery cost?
If the delivery currently shipping or deliver with courier services company it will charges with thy rates of shipping fees.
Free delivery and shipping when you are in Jakarta Area and spend over IDR 1.000.000,-* (*call our PIC / sales person for more details)
The items order has not arrived yet!
We processing all deliveries to the address you provide us with, please kindly check your order dispatch email to ensure that the address is the right one. if the address you have provided is not 100% correct, the delivery processing will need to wait for the items orders returned to provide any kind of refund, but we will be happy to help you place a new order if you needs the books earlier.
For standard deliveries via courier services company, we will inform you the tracking number or other delivery information, so you could check directly with the courier services provider, if you still have no satisfied information, please contact us.
For express deliveries, your items order will delivery at the same day or tommorow. If it does not, please contact us.
Can't find my order confirmation email!
Please check your Spam or Junk folder (or even the deleted items folder) as you are likely to find your confirmation emails in one of these folders.
This is a common query that we receive from customers who have Gmail, Yahoo, Hotmail and similar POP email accounts, because these email accounts often have an automatic spam filter that hides emails sent from any retail website.
If you have checked these folders and it is still missing, please contact us.